Privacy Policy
Last updated: April 4, 2026
1. Overview
PositionScope ("we", "us", or "our") provides fixed-scope competitor intelligence briefs for founder-led agencies and small B2B service firms. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, submit a brief request, join our waitlist, or otherwise interact with our services.
By using our services, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use our services.
2. Information we collect
When you request a brief, we collect your name, email address, company name, company website, a description of what you sell, the decision you are facing, any known competitors you provide, and your chosen package. This information is necessary to scope and deliver your research.
When you join our waitlist, we collect your name, email address, and optionally your company name, company website, and a description of your main challenge.
When you visit our website, we automatically collect limited technical information such as your IP address, browser type, and referring page. We use this data to maintain the security and reliability of our services and to understand how visitors find us. We also collect anonymous, aggregated usage data such as page views to help us improve the experience.
3. How we use your information
We use the information you provide to deliver the services you request — specifically, to scope your brief, process your payment, carry out the competitor research, and deliver the finished research pack to you.
We also use your information to respond to support enquiries, send transactional updates related to your order, and to improve our services over time.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Brief confidentiality
The contents of your brief — including who your competitors are, what you sell, and the strategic decisions you are exploring — are treated as strictly confidential.
We will never share your brief details, research requests, business context, or any part of your delivered research with the competitors we analysed on your behalf, or with any other client. Each brief is an independent, private engagement.
We do not use the specific contents of your brief to inform research we conduct for other customers. Your competitive intelligence is yours alone.
5. Payment processing
Payments are handled entirely by an independent, PCI-compliant payment processor. We never see, store, or have access to your full payment card details. The payment processor receives only the information necessary to complete your transaction.
6. Third-party services
We rely on a small number of trusted service providers to host our website, process payments, store data securely, and deliver email communications. These providers act strictly under our instructions and are contractually required to protect your data.
We share only the minimum information necessary for each service to function. We do not share your data with advertising networks, data brokers, or social media platforms.
8. Data retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy.
Brief request data and associated research are retained while your engagement is active and for a reasonable period afterwards to handle support queries, disputes, or legal obligations. Waitlist data is retained until you ask to be removed or the waitlist is no longer active.
When data is no longer needed, we delete or anonymise it in accordance with our retention practices.
9. Data security
We implement appropriate technical and organisational measures to protect your personal information, including encrypted connections, access controls, and secure data storage. Only authorised personnel have access to personal data, and only to the extent necessary for their role.
No method of transmission or storage is completely secure. If we become aware of a data breach affecting your personal information, we will notify you and any applicable regulatory authorities as required by law.
10. Your rights
Regardless of where you are located, you have the right to request access to the personal data we hold about you, to request correction of inaccurate data, to request deletion of your data, and to opt out of any marketing communications.
If you are located in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR), including the right to restrict or object to processing, the right to data portability, and the right to lodge a complaint with a supervisory authority. Our lawful bases for processing are contractual necessity (to deliver your brief), legitimate interest (to secure and improve our services), and consent (where you opt in to communications).
If you are a California resident, the California Consumer Privacy Act (CCPA) gives you the right to know what personal information we collect and how it is used, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell your personal information.
To exercise any of these rights, contact us at the email address below. We will respond within the timeframes required by applicable law.
11. International data transfers
Our services are operated from and data may be processed in multiple jurisdictions. If you access our services from outside the jurisdictions where we process data, your information may be transferred internationally. We ensure that our service providers maintain appropriate safeguards for international data transfers, including Standard Contractual Clauses where required.
12. Children's privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, contact us so we can remove it.
13. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will revise the "Last updated" date at the top of this page. Continued use of our services after the changes take effect constitutes acceptance of the revised policy.
14. Contact
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your data, contact us at:
Email: contact@positionscope.io